For its continued investment in digital innovation, the largest retail bank in Africa, Access Bank PLC, has been recognized by the Asian banker as the ‘Best Digital Bank in Africa’.
The announcement was made during the virtual ceremony of the Asian Banker Middle East and Africa Regional 2020 Awards.
Access Bank has used technology over the years, including advanced analytics, cloud computing, artificial intelligence, machine learning and robotics automation, to reform business operations and boost performance.
Access Bank PLC CEO Herbert Wigwe said of the award: “We are delighted to receive this award, recognizing our contribution to the revolution in digital banking practice in Africa.
“This award serves as an encouragement to us to consolidate our efforts to become a truly digitally managed bank. We always ensure that customers enjoy secure, seamless and convenient services across multiple channels.”
Access Bank has invested heavily in leading-edge technological evolution in the African banking sector through its strategic partnership with the Africa Fintech Foundry to nurture the next generation of innovative Fintech startups.
The Bank also used technology to achieve its sustainability goals. It has developed a portal that helps monitor its environmental footprint, particularly carbon emissions.
According to Access Bank’s Executive Director, Information Technology and Operations, Ade Bajomo, “The peculiarities of today’s global community have called for more digital-driven banking services. Through our multiple offerings, including our USSD * 901 #, advanced mobile banking application” Access Tomorrow ‘and our newly unveiled biometric payment solution for faces, Access Bank has continued to offer the best technology-driven solutions to all customers. Access Bank will continue to defy the negative stereotypes attributed to Africa, and will progress to ‘Africa’s gateway to the world’. “
Just recently, Bajomo was appointed the new president of the FinTech Association of Nigeria (FintechNGR).
It supports the bank’s thinking leadership in digital transformation, the use of advanced analytics, cloud computing, artificial intelligence, machine learning and automation of robotics processes to maintain banking and enhance the customer’s experience.