The Department of Home Affairs has issued an alert to citizens that its services are not available at the moment due to a technical problem on the State Information Technology Agency (SITA) mainframe which affects access to the National Population Register (NPR).
“We have contacted SITA [State Information Technology Agency[ and have been assured that its technicians and engineers are attending to the matter. We hope that this will not take long to be resolved,” said the department in a statement.
The department said it will provide further updates.
“The department apologises to citizens and clients for the inconvenience caused,” it said.